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Return Policy

Defective Items:

If an item is found defective, please get in touch with our customer care by mailing to customercare@yourhealthplanet.com or call us on 9019919395, within 7 days of receipt of the product. When we receive the item, we will inspect it to, ensure everything is present and is in its original condition and then issue either a full refund, “Healthplanet” Cash (store credit) or a different item in exchange, as per your request. Send a picture of the item to customercare@yourhealthplanet.com with the subject line “RETURN” or call us at 09019919395 within 7 days of receiving the product.

Please note that replacements are subject to availability of the particular product.
NO OTHER REASONS WOULD BE ENTERTAINED FOR THE RETURN OF PRODUCTS.

To co-ordinate a return
  • Please ensure that we should receive the product back within 8 days of sending us the request, otherwise the product will be ineligible for return. The moment you return the product please sms your shipment details to 09019919395.
  • Return the defective product at us back at “Healthplanet” A division of samrudhi enterprises
  • 391,shop no1, ‘G’ block ramakrishnanagar, Mysore-570022.
  • 0821:2560064
  • Once we receive the package, we will issue a refund of the purchase amount and Rs.100 for courier charges borne by you, as store credits. You can redeem your store credit towards future purchases from us.
  • We will strive to close the issue within 7 days of receiving the product.
Following shall NOT be eligible for return or replacement :
  • Damages due to misuse of product
  • Incidental damage due to malfunctioning of product
  • Any consumable item which has been used or installed
  • Products with tampered or missing serial / UPC numbers
  • Any damage / defect which are not covered under the manufacturer's warranty
  • Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product(s) delivered.
  • Price difference
In case of any queries, please write to our customercare@yourhealthplanet.com or call us on 0821:2560064.
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